Contact Center Best Call Center Software in 2022 – Ranked Welcome If you’re here, you already know that choosing the right call center software for…Tech Stack MarketingApril 3, 2022
Contact Center CCaaS vs. UCaaS Many of our clients ask us about CCaaS vs. UCaaS; and when it’s appropriate to…Tech Stack MarketingOctober 17, 2022
Contact Center Reduce Contact Center Turnover by Engaging your Agents We have all been there. We hire a customer service agent; spend time, money, and…Tech Stack MarketingOctober 4, 2022
Contact Center Integration Platform as a Service Improves Contact Center Experiences To see the original blog post, visit our friends at Jitterbit. Integration platforms are taking…Tech Stack MarketingAugust 10, 2022
Uncategorized Tech Stack Show – Ep. 2: Table Stakes to Attract and Retain Top Talent Best practices for remote workforces are still being defined. In an employee-centric market, focusing on…Tech Stack MarketingJuly 11, 2022
Contact CenterSalesforce Salesforce CTI – an underrated integration What is CTI? Many people haven't heard that CTI (Computer Telephony Integration) is a name…Tech Stack MarketingJune 22, 2022
Contact Center Tech Stack Show: Software and Solutions for the Hybrid Workforce The workforce has undergone massive changes in the past few years. More than ever, there…Tech Stack MarketingMay 17, 2022
Salesforce How to Negotiate with Salesforce Today, we are going to help solve the mystery around how to negotiate with Salesforce.…Adam SaadApril 3, 2022
Contact Center Contact Center Self-Service – a lifeline you need to grab in 2022 Contact Center Self-Service; it's time to save yourself It's no secret that The Great Resignation…Tech Stack MarketingApril 1, 2022