Best Call Center Software in 2022 – Ranked

Best Call Center Software in 2022 – Ranked

ByTech Stack Marketing

Welcome If you’re here, you already know that choosing the right call center software for your company is an important decision. Before we get started, we need to establish the interchangeability of call center software and contact center software. The difference is that a “contact center” implies that your customer service is delivered via multiple…

Contact Center Self-Service – a lifeline you need to grab in 2022

Contact Center Self-Service – a lifeline you need to grab in 2022

ByTech Stack Marketing

Contact Center Self-Service; it’s time to save yourself It’s no secret that The Great Resignation is affecting all industries across North America, and maybe even the world. As contact center leaders, we are not shielded from The Great Resignation. Contact Center agents are going across the street for a nickel, and at a rapid pace….